Wensum.net / Norfolk Internet support site

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Connectivity
Our Flat Rate (FRIACO) dial-up and ADSL (IP Stream) broadband connections are provided in partnership with Enta Communications, who have points of presence all around the UK.

Current Status
A tick indicates a service is live. A cross indicates a potential problem.

www	SMTP	POP3 mail	FTP

Planned Maintenance
None planned

Current Problems

None reported.

For updates on all broadband-related issues, please refer to our network supplier Enta's Network status page

To find your current bandwidth (upload/download) figures, log into your Enta billing area HERE. There is also a free third-party desktop tool available for you to display your ADSL usage stats and connection details directly on your PC - AVAILABLE HERE

ADSL Account Email Settings
Incoming mailserver: pop.entadsl.com
Outgoing mailserver: smtp.entadsl.com
Account name: in the form 'user@user.entadsl.com'
Password: as you set it up via your control panel - LOGIN HERE

24/7 Telephone Support
Users of our Anytime (Unmetered) Dial-up and ADSL accounts have direct 24 hour access to support staff on 0870 224 3494 (NB. not available for Windows or Linux webhosting support issues)

Report a Problem via Email

To report a problem on your unmetered dial-up or ADSL account, please use the form below. Please refer to the reports above before submitting a new report, as it may already be receiving attention. Remember to use an external email address if your incoming mail is affected and you require a reply.
Name:
Company:
Username:
Email address:
Telephone number:
Problem:

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Windows Hosting
(Wensum.net)

Linux Hosting
(Norfolk Internet)

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